Then it shows 👆 (up) and 👇 (down) arrows to change option. When I click exit to try to go back to the start up menu my computer goes to updating your system and gets partitially started to about 45% complete and then it displays "fatal error c0000022 apply update operation 52373 of 111938 (/regi.)" And stays there.į9 (boot device options) takes me to a gray and blue screen with the header "boot manager." The boot options it gives me are It goes to HP PC hardware diagnostics UEFI and gives me the following options: 1.system information. Here is F2 in the start up menu (system diagnostics. Scrolling through to get the complete details on my PC. My question is how to I fix this without losing all of my important files? Any help would be appreciated. 3)TROUBLESHOOT- refresh or reset your PC, or use advanced tools. 2)USE A DEVICE- use a USB drive, network connection, or windows recovery dvd. When I click advanced options it gives me the options to 1)CONTINUE- exit and continue to windows 8.1. When I click restart it does the same thing again and again. You can also press "advanced options to try to repair your PC. Press restart to restart your PC, which can sometimes fix the problem. After that it goes to the blue screen that says "your PC did not start correctly. When I turn my HP on it says preparing automatic repair.
'S contain numbers and info and if it is needed I can provide those number/keys. BIOS version: f.18 Processor type: AMD a8-4555m apu with radeon(TM) HD graphics. Born on date 3/3/14 System board ID: 216B Product configuration Id. The system information tab says Notebook model number: HP pavilion ts 15 notebook PC. Now the same laptop goes to a blue screen that gives me many options including startup menu: f1 system information F2 system diagnostics F9 boot device options F10 bio set up F11 system recovery. It turned out that I needed a new motherboard so I got that replaced by a professional. Acer aspire 5 bios disable secure boot.Here's the deal about a year ago my laptop screen went blank.
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